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    By placing an order on this website (www.poppiesforgrace.com) you are making an offer to purchase product at the price stated on the site. Your offer to purchase is accepted when your credit card is charged or processed through your credit card account and an email confirmation will be sent to your nominated email account confirming this.


    When you order online you agree to pay the stated price for that product (and applicable shipping charges). All prices are listed in Australian Dollars (AUD) and include Australian GST.
    Payment can be made through Paypal. You do not need to have a Paypal account – you can pay using your credit card without signing into Paypal.


    Poppies for Grace reserves the right to cancel your order prior to payment being processed. You are not permitted to re-sell Poppies for Grace products to a third party without prior written consent from us.

    Shipping of Online Web Orders 

    Items are usually shipped within 2-3 business days. If this can not be met you will be contacted. Custom orders (eg; cake toppers, fancy letter; inflated letters/numbers, wedding stationery) may take longer to ship. Please see item description.

    Please allow us up to 1 week to pack your order during sale/peak times. We use Australia Post Satchels with tracking where possible. Delivery time will vary depending on your location.

    Poppies for Grace does not accept any responsibility for goods once they have been collected by Australia Post, including any loss, damage or delayed delivery.

    If your order is returned to sender we will contact you and if you'd like to have it delivered again you will be requested to pay postage a second time. 

    Australia Wide Shipping Options:

Australia Post - Standard
    $1-$150 = $10.00
    $150+ = free postage, yay.

    Australia Post - Express
    $1-$49 = $15.00
    $50-$99= $18.00
    $100+ = $24.00

    Shipping of Online Web Orders – International

    All products except for our inflated balloons can be sent internationally. Any applicable import taxes are the responsibility of the importer (you).
    International orders will be packed and sent within 2-3 days of receiving order. We ship using Australia Post  with out tracking and delivery times vary depending on your location. 
    Please refer to Australia Post website for estimated delivery times.

    International Postage costs (no tracking)

    $1-$49 - $15.00
    $50-$99 - $25.00
    $100+ - $35

    International Postage costs (with tracking)

    $1-$49 - $23.00
    $50-$99 - $33.00
    $100+ - $43


    You may return a full priced product that you have purchased if the product is faulty.  Items cannot be returned for any other reason. You must contact Poppies for Grace within 5 days of receiving the product. Please quote the original order number. We can be contacted at info@poppiesforgrace.com

    Privacy policy

    The details that you provide us with to make your purchase are only taken to ensure that your order is processed and delivered without any problems or delay.

    Changes to Online Shipping & Returns Policy

    If we decide to change our online shipping and returns policy, we will post those changes to this page only. We reserve the right to modify this policy at any time, so please review it frequently.