Thank you for shopping at Poppies for Grace.
Can I return an item?
Can I change an item in my order?
I recieved a faulty item. What now?
We are unable to refund/replace items that are lost or damaged in transit. Balloons are not refundable as we cannot test non inflated balloons.
I want to buy an inflated Cake Topper, when do I order it?
Can you deliver my balloons with helium?
How do I fill my balloons with helium or air?
How long will my balloon stay inflated?
Can I inflate my Confetti Balloon with my mouth?
How much is shipping?
How long until my order arrives?
Please allow extra time for processing and shipping during sale times, Christmas, Easter and other peak periods. Please ensure you give the full and correct shipping address, as there will be re-delivery fees.
Who do you use to process payments?
My order has not arrived. What do I do?
If you have a media enquiry please contact us at firstname.lastname@example.org
If you have an event that you would like Poppies for Grace to provide an installation or styling for, please contact us at email@example.com