Shipping times during the Covid-19 lockdown have increased. We are working hard to get your orders out in the usual 1-2 business days, however, shipping times have increased significantly. Please be aware of this when you order. Read the Australia Post update here.
Standard Shipping Costs
Express Shipping Costs
Please note that choosing express does not mean that your order will be sent out straight away. Express Post is a shipping option that guarantees quicker delivery. It does not mean your order will be sent out within one day.
If you do need your items quick sticks, please let us know by emailing us and putting a note on your order (which you can do at checkout). We do not offer refunds if you items do not arrive in time. Unfortunately the ways and means of Australia Post are out of our control (as much as we would like them to be!).
How long until my order arrives?
Please allow extra time for processing and shipping during sale times, Christmas, Easter and other peak periods. Please ensure you give the full and correct shipping address, as there will be re-delivery fees.
International Postage (including tracking)
Do you offer local pick up?
Yes we do! Once you have chosen your products, choose 'click and collect' at cart. You can pick up your order from our Hawthorn Store. Click and Collect orders are available for collection within 2 business days after you order. You will receive an email notification when your order is ready for collection. If you need more information please contact us at firstname.lastname@example.org
For more details on our shipping please check out our Terms page.
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